These Terms of Service govern your use of Trilspay’s platform and services. By accessing our platform, you agree to these terms. If you do not agree, discontinue use immediately.
1. Definitions
- “Trilspay”: The entity providing the platform and services.
- “Platform”: The Trilspay website and mobile applications.
- “User”: Any person or entity accessing our services.
- “Services”: Bill payment, utility recharge, and financial services provided via our platform.
2. Account Registration and Security
2.1. Eligibility
You must be:
- Legally authorized to enter into a binding agreement.
2.2. Account Responsibilities
- Provide accurate, current, and complete information.
- Maintain confidentiality of your account credentials.
- Notify us immediately of unauthorized account access.
3. Service Terms
3.1. Transactions
- Ensure the accuracy of bill details before submitting a payment.
- Payments are final and non-refundable except in cases of error caused by Trilspay.
3.2. Service Fees
- Fees may apply for certain transactions and will be disclosed upfront.
3.3. Limitations and Suspension
We reserve the right to:
- Suspend or terminate accounts for policy violations or suspicious activities.
- Limit access to certain features based on compliance reviews.
4. Acceptable Use
You agree not to:
- Use the platform for illegal or unauthorized purposes.
- Tamper with or reverse-engineer the platform’s code or functionalities.
- Impersonate other users or misrepresent your identity.
5. Disclaimers and Warranties
- Trilspay services are provided “as is” and “as available.”
- We make no guarantees of uninterrupted, error-free service.
- We are not liable for disruptions caused by third-party providers or networks.
6. Limitation of Liability
To the extent permitted by law:
- Trilspay shall not be held liable for indirect, incidental, or consequential damages.
- Our liability is limited to the amount of fees you paid for the specific transaction in question.
7. Termination of Service
We may terminate your access for:
- Breach of these terms.
- Fraudulent or unauthorized activity.
Upon termination, your rights under this agreement cease immediately.
8. Intellectual Property Rights
All content, trademarks, and technologies on the platform are the exclusive property of Trilspay or licensed to us. Unauthorized use is strictly prohibited.
9. Governing Law and Dispute Resolution
These Terms are governed by the laws of the Federal Republic of Nigeria. Disputes shall be resolved exclusively in the courts of Lagos State.
10. Amendments
We reserve the right to update these Terms at any time. Notice of significant changes will be provided via email or platform announcements.
11. Contact Information
For questions regarding these Terms, please contact us at:
Email: legal@trilspay.com